Whataburger Survey: Want to know the Whataburger Survey Procedure? If yes, then you can check this post in which we have discussed the same. To participate in the Whataburger Customer Survey, you need to visit its official site i.e. www.whataburgersurvey.com. Here, in this post, you will find the guidelines to complete this survey successfully. And also, you will find much more information related to it. Check the further details in the below section.
Whataburger is one of the fast food restaurant chains in the United States. In order to measure their customer satisfaction, it has created an online portal which allows the customers to participate in the Whataburger Survey. It conducts the survey at www.whataburgersurvey.com. The company strongly believes that, with the help of survey, they can easily know whether their customers are satisfied or not. Also, they can perceive their customer’s expectations and needs through the survey.
The survey includes few questions which customers have to answer based on their experience. It can be completed within a few minutes and at the end of the survey, the customers are rewarded for participating in the survey. The feedback information is used for improving the products and services in order to provide the best experience to the customers. But, before participating in this survey you need to fulfill its eligibility criteria. Also, you need to know the things which are required to begin the survey. Below, we have provided all these details.
Whataburger Customer Survey – Eligibility & Rules
You need to fulfill the following criteria and rules, then only you are eligible to participate in the Whataburger Customer Survey.
- The participant should be a legal and permanent resident of The United States.
- The participant should be at least 18 years old.
- To take part in the survey, the participant should have visited the store and also should have made a purchase. This is mandatory and can’t be avoided.
- The participant should have the purchase receipt with a survey code printed on it. It will be used to start the survey and the code must be used within a week.
- Each customer is allowed to participate for one time only.
- The participant has to provide his/her contact details.
Whataburger Survey Guide
In order to participate in Whataburger Customer Survey, you will need the following things:
- A PC or a Smartphone with internet access.
- Purchase receipt from Whataburger store with a survey code.
- Basic knowledge of English or Spanish language.
Note: Remember that the survey code on the receipt is valid for one week only.
Instructions for Completing the Survey:
Also, you need to follow these instructions to complete the survey successfully.
- Open the web browser on your device.
- Visit the official survey site of the Whataburger Customer Survey or click on the official website.
- Select the language of your choice i.e. either English or Spanish.
- Then, enter the survey code which is located at the bottom of the receipt.
- After that, click on the ‘Start’ button, to begin the survey.
- Answer all the questions which are asked in the survey.
- Now, submit your survey by clicking the ‘Submit’ button.
- And provide your contact details.
- Finally, you will receive a code which can be redeemed on your next visit. Note that code on your receipt, to get a free sandwich on your next visit.
Whataburger Customer Survey – Rewards
Whataburger customers are rewarded for participating in the survey. Check the below details:
- Upon the completion of the survey, a validation code will be displayed on the screen. Note it down on your receipt and use it to redeem your Free Sandwich on your next visit.
- Remember that the code can’t be transferred into cash value.
- The code should be redeemed within a limited period of time.
Whataburger Customer Survey – Mostly Asked Questions
Below we have provided the information related to the questions that are mostly asked in the Whataburger Customer Survey. Just remember that you have to provide your genuine feedback based on your most recent visit at Whataburger restaurant.
- Questions related to the taste of the food that you have ordered.
- Questions to measure customer’s overall satisfaction at Whataburger restaurants.
- Questions about the cleanliness of the restaurant which you have visited.
- They may also ask how usually you visit the store.
- They may also ask how accurately they have presented your order.
- They may ask to share your experience at the restaurant which you have visited most recently.
- Questions about food prices and quality at the restaurant which you have visited.
- Questions will also be like whether you are willing to visit the Whataburger restaurant again or not.
- Questions on the services that are offered at Whataburger restaurants.
- Questions on the performance of the staff members and also the friendliness they have shown towards you.
Objectives Behind This Survey
- To know the customer’s perspective with respect to food, staff service, cleanliness, and other factors.
- To meet the customer’s expectations and needs. To ensure satisfaction.
- To know how the customer felt on their visit to their restaurant. The remaining objective is fruits of this main root objective.
- Then they take action on the complains and will try to add upon the positive reviews.
- The next objective is to ensure customer satisfaction by meeting their expectations. To know their expectations you should ask them in person and that where this survey comes into perspective.
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. The company, founded by Harmon Dobson and Paul Burton, opened its first restaurant in Corpus Christi, Texas, in 1950. The chain is owned and operated by the Dobson family, along with 25 franchisers. As of April 2017, there are currently 805 Whataburger stores across the Southeastern and Southwestern United States regions.
Whataburger was known for many years for its distinct A-framed orange-and-white-stripe-roofed buildings. The first A-frame restaurant was built in Odessa, Texas, and is now a historical landmark. Whataburger stores are open for 24/7. The company’s core products include the “Whataburger”, the “Whataburger Jr.”, the “Justaburger”, the “Whatacatch” (fish sandwich), and the “Whatachick’n”. The company also has a breakfast menu.
That’s all about Whataburger Customer Survey. This post mainly focuses on Whataburger Customer Survey details and information. Also, we have provided the instructions to complete the survey successfully. And, for completing the survey, you will get a free sandwich on your next visit. Get the complete details in this post. We hope that this information was useful to you. If you still have any questions regarding this post, let us know them through your comments.
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